M2 · Health Complexity
M2
Slide 18
CONTENT
Innovative Healthcare Delivery Models
Street Medicine, Mobile Clinics, Outreach Teams and Telehealth
Given the substantial barriers to healthcare access experienced by people living in homelessness, traditional clinic-based service models are often insufficient. Health systems designed around stable addresses, appointment scheduling, and administrative documentation do not match the realities of housing instability.
In response, several innovative healthcare delivery models have emerged. These approaches aim to reduce structural barriers, improve continuity of care, and align services with the lived realities of marginalised populations.
1. STREET MEDICINE
2. MOBILE CLINICS
3. OUTREACH SUPPORT TEAMS
4. TELEMEDICINE AND DIGITAL HEALTH SOLUTIONS
Street Medicine
Street medicine involves delivering healthcare directly in places where people live outdoors or in temporary settings. Services may include:

Basic medical assessment

Wound care

Chronic disease monitoring

Mental health support

Harm reduction interventions

Vaccination

Referrals to specialist services

Street medicine teams are typically multidisciplinary and may include physicians, nurses, social workers, and peer support workers.
STRENGTHS

Lowers access barriers

Builds trust through consistent presence

Reaches individuals who avoid formal institutions

Provides early intervention before conditions escalate

LIMITATIONS

Resource-intensive

Dependent on sustainable funding

Cannot fully replace stable primary care infrastructure

May struggle with follow-up continuity

Flexible, long-term support

Street medicine is most effective when integrated into broader care systems rather than functioning as a parallel service.
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