M5
Slide 17
CONTENT
6. Matching Support Intensity: ICM vs ACT
In complex multimorbidity, the intensity of support matters.
Intensive Case Management (ICM)
Moderate caseload
Coordination-focused
Linkage to services
Suitable for moderate complexity
Assertive Community Treatment (ACT)
Small caseload
Multidisciplinary team
Direct service provision
Psychiatric capacity
Crisis response
Suitable for severe and persistent mental illness with instability
Choosing ICM when ACT is required increases risk of relapse and hospitalisation.
Choosing ACT unnecessarily may reduce resource efficiency.
Clinical judgment must align intensity with complexity.